About Assistele
Assistele is an inbound and outbound call center and business process outsourcing provider in the Philippines. By bringing together unrivaled experience and capabilities across industries and business functions, we bring fresh and innovative approaches to strategy and operational efficiency in business operations, delivering the right BPO and customer management solutions that span the entire customer lifecycle. We use our knowledge and resources in the field of business processes to create and implement solutions for our business clients around the world.
As a leading provider of customer management solutions in the framework of business process outsourcing, we strive to provide the highest quality of customer service in every interaction. Our company believes that the quality of customer service is the key to creating long-term value for both the business and its customers. We do this by creating integrated platforms that include multiple channels for customers and process support. These platforms allow us to consistently create and deliver first-class services across all channels and in different locations around the world. Whether a company needs a fully integrated customer support service or a medical transcript that can be combined with billing and coding services for medical services, Assistele provides organizations with the necessary tools, best practices and the most talented people who will support them every step of the way.
Who Are We?
Our company offers a comprehensive online back office package to support all business units. The list of our clients is expanding every year. Therefore, we decided to raise the rates and offer new ones. We have pleased customers who have trusted our office administration outsourcing services. These tasks include data entry or processing, medical coding and billing, order processing, accounting, legal outsourcing, loan servicing, credit card processing, credit card loan and debt collection, application development and social media customer service.
Our call center outsourcing services can be categorized into:
Inbound Calling
Normally businesses can sell their products and services reasonably well. But at times it becomes difficult to patiently talk to their clients directly to sell their products and services. Most businesses cannot sell themselves - and that's enough.
Outbond Calling
It's not a secret. Sending outbound leads is the fastest way to sell without having to go through a long marketing funnel process. To be successful, you only need to find the perfect balance between the call volume required for a successful sale.
BPO
While complete control over your business makes sense, it goes against the nature of growth.Because for the true development of an organization, the focus is the most important factor.We are confident and experienced enough.